bellclocks.com satisfaction guarantee  
     
     

SATISFACTION GUARANTEE
BellClocks.com stands behind every product we sell. We promise to provide the absolute best service, and shopping experience.  Your satisfaction is guaranteed with our “no matter what” return, and Shipping Assurance policies.

BellClocks.com (Windward Instruments) is licensed with the State of Indiana, and is an Authorized Distributor of every product we sell. We are happy to answer any questions you may have. Please contact us by mail, email, or call (toll-free): 765-356-8417. 

"No Matter What" RETURN POLICY
If you are dissatisfied with your purchase for any reason, you may return it - no matter what - within 15 days of receipt.
We’ll even arrange for pick up of your item, and the return shipping upon request.

Please contact us within 15 days of receiving your item for our return authorization. You may request a pick up at that time if desired. Please insure return shipments, as we are not responsible for shipping loss or damage. Upon our receipt of your return, and verification of condition, you may elect a credit toward another purchase, or a refund of your purchase price (less return shipping charges, and restocking fee, if applicable).

Terms: Return authorization required. Returns must be in new, unused and resalable condition, with original packaging and contents. In-store credit toward purchase must be used within 30 days.
Exclusions: The following items are covered by warranty for defect, but are not returnable for refund or credit:

(1) Customized, directly engraved, or personalized items (including re-sized). (2) Ocean Clocks products (3) Yachting Instruments Ltd. products (including Tidemaster UK watches) or ashortwalk products. (4) Chelsea Clock products. (5) Accessory items (mounts, sensors, wiring, etc.). (6) Discounted and/or volume orders of any size. (7) Government, corporate, and institutional orders (except individual gifts).

PRICING
We maintain competetive prices on all the products we sell. When comparing prices, please compare the price of the exact same item - including shipping costs, and "handling fees", as this can add significantly to your final "delivered" price.

For full description of our business policies, please visit our policies page.

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For Phone Orders: 765-356-8417 Secure 24-hour Online Ordering
Toll-Free Customer Service: 765-356-8417 Mon-Fri: 9:00 am to 6:00 pm EST Sat: 8:00 am to 12:00 noon EST

Contact Us: service@bellclocks.com Visit our Company Website at: WindwardInstruments.Com

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Windward Instruments
851 W 500 S
Peru, IN 46970
 
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